Yacht refit, repairs and servicing

From the beginning of our purchase discussions some months back through to final handover this week, the entire team at Ancasta have been totally supportive and have continuously gone the extra mile to make everything as easy and enjoyable as possible. Buying a yacht can be quite a daunting experience and it was good to always have somebody knowledgeable and experienced at the end of a phone or in close email contact to sort out the many queries and issues which inevitably arise when purchasing a boat, especially a 42’ catamaran which is being specified and fitted to undertake an imminent passage from Hamble to the Mediterranean. I would like to mention the entire team by name but that might not be appropriate in such a review - they all know who they are !! Thank you Ancasta for everything you have all done to maximise our buying experience - you are a great team and lovely people and I know that my wife and myself will enjoy many wonderful times on our beautiful new Lagoon yacht.

Please pass my congratulations on to the AYS team for the stunning work they have done since arriving in the UK. I wanted to take a moment to express my gratitude for the incredible work you all put into customizing the 380 Targa into a true super yacht tender. The level of craftsmanship and attention to detail that the AYS team demonstrated is truly remarkable. Every aspect of the project, from the initial design to the final touches, showcases the teams dedication and expertise. I would also like to highlight the fantastic collaboration between AYS and Rayglass Boats. The seamless teamwork and shared vision between our teams have resulted in a product that exceeds all expectations. Your commitment to excellence and your ability to work together so effectively have made this project a resounding success. Thank you once again for your hard work and dedication. It is a pleasure working with such a talented and professional team. We are more than confident this will be the first of many more to come.

Hi Veronika and Team

Thank you for a fantastic day on Friday. Everything was perfect and ran like clockwork! We’re delighted with the boat and very pleased we chose the GT41 - it’s going to be perfect for us. We were also very touched by the gifts - a really kind gesture!

The trip down to Plymouth went very smoothly and was a real experience, at about 20-24 knots most of the way, and we’re now safely moored in Plymouth for the year. Tim Ball was brilliant.

Thank you all for helping us through the purchase process from start to finish - we’re really pleased we bought our new boat from Ancasta.

All the best

Excellent work completed at a competitive price. Staff went the extra mile arranging sail laundering in a edition to the servicing and routine maintenance work

Greetings from Gibraltar.

I just want to thank you all for such an amazing job getting Starseeker to handover in Gibraltar on 2nd August.

I must admit that it was a bit of an emotional day for me because not only is the boat fabulous, but everyone has been so professional and helpful along the journey since I placed the order back in July 2022.  It has been a big learning curve for me as it is the first time I have ever bought a boat, let alone a new one.  What I have realised is that everyone involved is like a big family, and that it really matters that clients are delighted on handover.

I really liked the little surprises on the day too.  At the commissioning meeting with Chris & Veronica I did comment about my love of a cuppa, and I was delighted to find a pack of Yorkshire Tea with cups ready for me to brew up.

Everyone has done a great job, I cannot fault anything, and I am very grateful to you all for making my retirement plan a reality.

Very best wishes.

Steve

Purchased a new boat via Ancasta Services, the staff and service was outstanding. They went above our expectations and more. Huge thank you to Sean, Stuart, Veronika, Chris and all the team X

Contacted Ancasta parts department to get a part many said didn’t exist. The team not only got the part, but delivered it to Greece with all taxes included. A great service.

We were sailing in Panama when we has a transmission problem.we tried to find the repair parts in Panama, US and the Caribbean. Ancasta were the only company to have the parts, and get them sent out to us. they really went the extra mile as communication was very difficult whilst sailing.. Special Thank you to Jonathan Rodriguez