Port Hamble, UK
Where to meet?
We will meet you in the Ancasta Sales Office main reception, please use the carparks on the left as you enter the marina.
+44 (0) 2380 450 000
Our aim is to demonstrate that everything you have ordered works as it should so please be ready for a full days handover, or two days for yachts over 50ft. If you are new to boating we are happy to offer this additional time irrespective of size.
9.00 Arrival – your Sales Manager will make advance arrangements with you so you know where to meet and when, they’ll meet you at the handover location to welcome you and ensure your day runs smoothly.
09.30 On the dock – after coffee you’ll be taken to your new boat, and will be introduced to your Handover Technician who has helped prepare your boat. They will spend the day familiarising you with the various systems on board, including the electronics and engine packages.
13.00-14.00 Lunch - and a chance for a pause!
14.00 Sea trial – our Technician will take you out on the water, so you can familiarise yourself with your boat and systems and check everything is to your total satisfaction.
16.00 Back on the dock – we will run through the warranty system, give you an introduction to our interactive snagging App “Pinpoint Works”, and give you an overview of our Aftersales and Customer Service support post-handover.
17.00 Paperwork - your Sales Manager will then run through the final documentation, and the boat will be officially yours!
Please note these timings may vary depending on your requirements, and we may need to move the sea trial to the morning if the weather forecast is more favourable.
What to bring
As we will head out on the water for a sea trial, you may want to bring warm clothing as it can be surprisingly chilly out there.
Things to organise prior to handover day
As you will take ownership at the end of your handover, you should consider the following and may need to have plans in place:
- Safety equipment if you are providing any safety equipment yourself such as lifejackets, please remember to bring them with you on the day
- Insurance our insurance cover will end on handover day, so you will need to arrange your own insurance cover to start on that day.
- Berthing as handover is normally planned for a Friday, it might be possible for us to arrange a berth over the weekend if needed. If this is something you’d be interested in please let us know, and we can make arrangements in advance.
- Personal equipment please be aware that tighter border control processes have been introduced in some locations as the UK is not part of the Schengen agreement. If this is the case we will advise in advance as you may need to allow half a day for this, please be advised that the offices will be closed at weekends.
If you need help organising any of this, or have any questions please do not hesitate to ask our Commissioning team.
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Ancasta Yacht Services Ltd
Port Hamble, Satchell Lane, Hamble, Southampton, SO31 4NN
The Port Hamble AYS Office with stunning views overlooks the River Hamble.
This is a prime location in the beautiful breathing space between the cities of Southampton, Winchester and Portsmouth.
Ancasta Yacht Services:
T: +44 (0)2380 454 111