Aftersales and Customer Service
Aftersales
Buying a new boat from Ancasta has many benefits, but what really makes Ancasta stand out from all of our competitors is the strength and support of our Aftersales department. Our team of experienced technicians and engineers are dedicated to ensuring that your boating remains fault free for the duration of your ownership.
Whilst we are proud of the premium products and brands that we represent, nothing can get away from the reality that boating occurs in harsh, unforgiving and often extreme environments. Salt water, big seas, high loads and long passages mean that from time to time your boat may need a professional’s touch or a service expert to keep her performing as good as new. That’s where we come in.
Customer Service
- Service reminders
- Technical support
- Servicing and repairs
- Upgrades and Installations
- Parts
- Toys
- Gardiennage
- Winterisation and recommissioning
- Refit solutions
Warranty Support
Upgrades and Installations
Ancasta listens carefully to understand the individual needs of each of its boat owners and provides options and solutions. Please talk to us at any point of your boat ownership about upgrades availabe for your boat. Our expert team will be able to install the upgrades in a scheduled time frame.
Warranty Support
Our international Aftersales team all have hands on technical backgrounds, so have a good understanding of your new boat and it’s systems. They will liase with suppliers and the manufacturer to resolve any issues and get you up and running as quickly as possible. We have a team of technicians based in the UK and Palma, who will visit your boat during the warranty period offering their support and advice.
Gardiennage
To fulfil increasing demand we offer a service to keep your boat ready for you and your guests at a moments notice. From keeping the tanks topped up to internal and external deep cleans our team can provide a package to cater for complete turn key boating.
Service Work
Using Ancasta’s technicians, as well as our sister companies’ skilled refit and rigging teams, we can quote and arrange servicing and repairs from start to finish. If your boat is based in mainland Europe, we can bring our mobile workshop to you, offering engine and generator servicing as well as repair work.
Aftersales & Customer Service
Port Hamble, Satchell Lane, Hamble, Southampton, SO31 4QD
The Port Hamble Head Office with stunning views overlooks the River Hamble.
This is a prime location in the beautiful breathing space between the cities of Southampton, Winchester and Portsmouth.
Aftersales & Customer Service:
T: +44 (0)2380 604 672