Client Project Manager – Ancasta Yacht Services

JOB SPECIFICATION

Role: Client Project Manager

Reporting to: Commissioning & Aftersales Manager

 

Summary – to manage the commissioning process from boat’s arrival to the client handover, providing technical sales advice and professional guidance as part of Ancasta’s unique customisation service for designated new boat clients – Sail & Power, Mono & Multihulls.

 

Specific responsibilities will include (but not be limited to) the following:

  • Client communication – following Contract signing you will be the main point of contact, ensuring the client experience exceeds all expectations.
  • Estimating – presenting standard and custom post-factory options, advising the client on optimum solutions taking into consideration their passage plans and individual requirements.
  • Purchasing – negotiate pricing with suppliers, placing orders and expediting delivery.
  • Boat arrival – arrange Technician checks, liaising with the warranty team to ensure any transport damage, shortages and defects are reported to the factory.
  • Pre-planning – prior to commissioning period ensure all parts have arrived, and all sub-contractors are scheduled.
  • Project delivery – ensure this meets client’s expectations, working closely with the Technician to ensure successful delivery.
  • Project review – prior to completion, review all costs and margins with Brand Manager to ensure accuracy prior to final invoicing.
  • Handover – meet and greet clients, ensuring a seamless handover experience.
  • Post handover – introduction to Sales & Service team, passing on relevant pricing for future options and service requirements.
  • Option lists – support the Commissioning & Aftersales Manager with the continual development of options packages and prices updates to reflect advancing technology.

Person Specification

  • Technical sales background an advantage, especially knowledge of systems and equipment such as thrusters, stabilisers, cellular connectivity and power generation.
  • Skipper background essential, ideally power and sail.
  • Previous experience with yacht manufacturing or project management an advantage.
  • Excellent verbal and written communication skills with customers, suppliers and colleagues alike essential.
  • Solid commercial and business acumen desirable.
  • Current passport required for occasional travel in Europe for factory & overseas Commissioning location visits.
  • With an experienced team in place, this role would suit someone looking to develop their skills as a client facing Project Manager in the marine industry.

 

Interested individuals should submit a copy of their CV together with a covering letter to Lee Newell HR Manager at the following email address: [email protected].

Closing date for applications is 10th April 2026